HOME PRODUCTS FAQ

Frequently Asked Questions (FAQ)

Who are we?

We're a middle man that sells luxury products worldwide, we stand between the seller and the buyer to ensure excellent service.
All products are checked and certified legit before being send to our clients.
Go to the Info & Authenticity page for more informations.

Q: How do you have these low prices compared to other middlemen?

A: Our mission is to provide famous popular brands at near-retail/production prices for the happines of our clients.

Q: How can I work with you?

Contact us at management@snkrndrip.com. For additionals info, visit Join The Squad.

Q: What products do you offer?

A: Currently we offer a wide range of the most famous and researched sneakers.
In the future we will be able to sell clothes and others apparel.
Please keep an eye on our products page.

Q: How can I get more information about a specific product?

A: You can find more info by clicking on the product that you are interested or contact our customer support for specific information.

Q: What are the available shipping options?

A: We offer free worldwide shipping.
Shipping times depends on your location, but usually they are between 7-18 days.
We are not responsible for any delays caused by carrier's.

Q: How can I track my order?

A: Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your order on the carrier’s website.

Q: What is your return policy?

A: We accept returns within 7 days of the purchase.
The products must be in their original condition and packaging.
For more details, please visit our Terms and Conditions.

Q: How do I initiate a return?

A: To initiate a return, please contact our customer support at support@snkrndrip.com or at snkrndrip@gmail.com

Q: What payment methods do you accept?

A: The payment are securelly processed by our partner Stripe
We accept all the major forms of payments.

Q: How can I contact customer support?

A: You can contact our customer support via email at support@snkrndrip.com, snkrndrip@gmail.com or send a message to +1 (786) 840-1231
Our customer support is available Monday through Friday, from 9 AM to 6 PM (GMT+2)

Q: I am having trouble accessing the website. What should I do?

A: If you are experiencing technical issues with our website, please try clearing your browser cache and cookies or using a different browser.
If the problem persists, contact our support

Q: How do you protect my personal information?

A: We take your privacy and security seriously. We use industry-standard encryption and security measures to protect your personal information. For more details, please review our Terms and Conditions page.

Q: Do you share my information with third parties?

A: We do not share your personal information with third parties without your consent, except as required by law or as described in our Privacy Policy.